General (12)

General information about using the platform, account basics, and answers to frequently asked questions.

Zai Customer Support

Created by Andy McCutcheon, Modified on Thu, 26 Mar at 10:18 AM by Andy McCutcheon
Where to send your email

Created by Andy McCutcheon, Modified on Thu, 26 Mar at 10:18 AM by Andy McCutcheon
How do I get an API key?

Created by Andy McCutcheon, Modified on Thu, 26 Mar at 10:19 AM by Andy McCutcheon
How do refunds work?

Created by Andy McCutcheon, Modified on Thu, 26 Mar at 10:19 AM by Andy McCutcheon
How often are my platform fees deposited?

Created by Andy McCutcheon, Modified on Thu, 26 Mar at 10:19 AM by Andy McCutcheon
Why do I need to set a disbursement account?

Created by Andy McCutcheon, Modified on Thu, 26 Mar at 10:19 AM by Andy McCutcheon
Does an item ever expire after a certain amount of time?

Created by Andy McCutcheon, Modified on Thu, 26 Mar at 10:19 AM by Andy McCutcheon
How do I find which Items were included in a batch through the API?

Created by Andy McCutcheon, Modified on Thu, 26 Mar at 10:19 AM by Andy McCutcheon
Does Zai send a webhook when a seller's information is added?

Created by Andy McCutcheon, Modified on Thu, 26 Mar at 10:19 AM by Andy McCutcheon
How are taxes managed?

Created by Andy McCutcheon, Modified on Thu, 26 Mar at 10:19 AM by Andy McCutcheon