Dashboard overview

Created by Andy McCutcheon, Modified on Thu, 26 Mar at 10:23 AM by Andy McCutcheon

Zai's Dashboard provides customers with valuable insights into their payments.

Zai’s Dashboard is a secure, cloud-based platform that gives you 24/7 access to your payments information — all in one convenient place. With a simple, user-friendly interface, you can easily view transactions, manage refunds, and control user access.

Key Features

  • Payments overview – Get a clear snapshot of your payments activity.

  • Search and filter tools – Quickly find specific payments, histories, or transaction lists.

  • Refund management – Initiate refunds directly from within the Dashboard.

  • API key visibility – Reveal your API keys securely when needed.

  • User permissions – Manage roles and permissions to reduce the risk of unauthorised access.

  • Enhanced securityProtect your account with Multi-Factor Authentication (MFA).

How to Access Zai’s Dashboard

  1. Go to https://dashboard.hellozai.com/

  2. Log in using your credentials, and enable MFA when prompted.

  3. Bookmark the page in your browser for quick access.

  4. Start exploring — it’s easy to get started!

Need Access?

If you don’t yet have Dashboard credentials, please email support@zaipayments.com with the address you’d like to use as your username. Our support team will help you get set up.

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